Business Analytics

3. 82 Days with Twitter : 10 Thousand Followers and More

6. Twitter Followers : Quality vs Quantity in Marketing

5. TwitIn

7. Tweeters : Here's the Growing Formula

World Needs Payday Lending

2009-05-18T04:28:00.000-07:00

Payday Lending is one of the most discussed topic in Finance Industry for many months, and most of the thoughts have come against it. Being a Analyst with Interest in Subprime Lending and smaller Loans, I was looking at these market developments.

Here are few of my observations:

1. Lender's Greed went uncontrolled

There are various players in the US Market who are actively into Payday Lending. There were people who entered the market with long term Marketing Strategy while others went to make quick money. These later class had too much of greed, and were charging around 720% to 800% APR, annualized percentage interest rate (30% for 15 day cycle + administrative fees). This is certanly too bad to do any good to the market.

2. Market moved from Bad to worse

The very high interest rates forced more people to become bad, and default on their loans. This piled off huge debts on the individuals who used payday loan. This again made them not laible to Payday Loan too, and moved them from Underbanked to Unbanked Mass.

3. Early Movers Made Money, Late Movers Died

Early movers made huge amount of Money. They capitalized on the urgent need of cash for utility bill payment and others for underbanked population, and build a good customer base. As the market was raw, they got chance to exploit its full potential.

The advantage of the early movers were the lack of intentional fraudsters in the market, and the monopoly to choose best leads. As the competition increased, the market was exposed to many fraud cases along with high risk of giving loan to less credit worthy leads. This was coupled with more people being moved from good to bad with the imposition of very high interest rates.

4. Use of Data Made Kings, others make their way out

There are certain companies which went out of the market citing great loss, and others like are still the kings. They have huge portfolio of around $50m in a market where the profitability of close to 10-20% Monthly. All thanks to proper database maintence and use of Risk Management Practice.

They not only used their data to lower risk, but also used to retain the good customers.

5. Payday Lending is a Risky Game, High Interest Rates are inevitible

The market of udnerbanked and unbanked where Payday Lenders actually target is a very risky population. It has very low credit worthiness, and the credit rating cannot be done due to thin file accounts. This make the Risk Management Task very challenging.

More pain is added by the lack of information to have good Fraud Model too. The portfolios of various clients, which I have seen so far have an average bad rate of 15% to 40%. This is after the Risk Control measure. When I made an analysis to predict the Bad Rate of random population, it came around 85%.

So if you look at these statistics, you will know how important it is to charge high Interest Rates. I feel Interest Rate of around 120% APR (5% for 15 days) is reasonable, and it can go upto 240% APR.

6. Payday Lending is necessary, World got it wrong

Payday Lending is blamed for distubing the market by many activists and serious bankers. They do have some point, but all they say does not hold true.

When I miss a credit card payment, bankers charge me huge amount. Once I missed a payment of Rs. 800 and the bank charged me Rs. 1400!! It includes interest rate and late fee. Had I taken loan for Rs. 1000 and paid it, it would have saved Rs. 1,100 after paying the interest rate of 30% for 15 days.

So a serious question to be answered, is Payday Lending a real monster? Or is it a blessing in disguise? I would not be surprised if someone prove the hand of big Banks in the movement against the payday loans. Afterall they lose huge money in administrative fees if people pay the EMIs and Credit Card Installments on time.

It is also coupled with teh loss of govt. agencies and other companies. People have option of taking a payday loan immediately and pay the utility bills on time to avoid the administrative fees.

My Take:

Payday Lending Loans can be taken under Smaller Loans Act, and the interest rates needs to be capped. But the cap rate should be 240% and not 36%! No Payday Lender can live at 36%, and authorities need to undnerstand this ground reality.

General public will lose an option to not pay the hidden fees of big banks, if payday lending is abolished. This is not in bigger interest of the nation.

Instead Market needs to be left free hand (ofcourse with CAP) to function, and the competition will bring the interest rate down. Good Attritors will be retained and this retention is not possible without lowering the interest rates. The new and the risky might have to pay high rates, but thats fine as they will get cheaper loans with time.

Pull up your sleeves, Recession is Over

2009-05-15T05:26:00.000-07:00

I have been following the Global Economy and major Stock Markets closely. There are not much positive news, and things are moving from bad to worse. Any trial of the market to come up is nullified by the fear of another backlash, and the immediate profit bookings. This is the reason for Indian Stock Market moving up and down frequently in last few weeks. People are playing very short term game, and trying to recover their loses.

The Economy is bad, jobs are lost and real estate prices have fallen. Governments have pumped in huge amount of money to the market by increasing infrastructure spending and Central Banks have decreased the CRR and the Interest Rates. Too many things happening.

These are something thats in news, but what is not in news is -- WHERE IS ALL THE MONEY GOING?

Do you have any answer to it? Well I have some assumptions based on my knowledge. Everyone has money now. All have started saving from the big corporations to small, from big-shot celebrity workers to the blue color workers. All have fear of job and future income for the individual and the company, and they have risk adjusted reserves.

This money is atleast around $3 Trillion more than money present in the Pre-2008/09 Economic Crisis. This additional money is printed by various cash strapped governments lead by the United States.

My feeling is that, there is a need of major kick for the economy to rebound. And when it happens, it will make lots of happy faces and new world will see lots of new millionaires and billionaires. It has to happen and it will happen, afterall this Economic Crisis is no different from earlier crises [like Asian Crisis (1995-98), Great Depression (1930s), and Oil Triggered Economic Crisis (1970s)], and this will too go away with time.

While I have mentioned too many rosy factors, the incoming ride wont be too easy. The difficulty next year for many Nations will be to fight inflation brought by this massive influx of currencies to the Market. Govt. needs to be ready for sleepless nights fighting it, else social revolution is inevitible.

If you are an investor, go and buy the stocks. They are damn cheap now. My recommendation for US people is to buy Fair Isaac shares whose Market Cap is less than Annual Revenue, and Indian folks buy the ICICI Bank Shares (while there are too many good shares to buy; mentioned two as examples).

Happy Investing. Good Luck! Remember me when you become a big shot by following this advice :)

Tweeters : Here's the Growing Formulae!

2009-04-21T00:07:00.000-07:00

Many people ask me about my quick growth on Twitter. I did have 20 Thousand followers by the end of 4 months. Here are few points what I did to make it happen.

1. Identify Successful Tweeters and analyze them

When I started Tweeting, I choose 10 Tweeters matching my interest. They were Guykawasaki, Unmarketing, Mashable and others (didn't choose Obama or Britney Spears, as I knew I cant follow their foot steps).

I learned few things from them -- like tweet links, focus on news, more on social media news and follow people to get reciprocated.

2. Follow people and target best possible group

Its a human factor that most people reciprocate love or favor. I then started following very aggressively, and many times it exhausted the limit set by Twitter.

The simple way to target people is to go to a mass follower (anyone having more following than followers or people following more than 2k people), and follow his followers.

My account was suspended once by Twitter on the same ground but was later released after I wrote them. I had no intention of misusing them, but yes I did it to grow using their own service.

3. Tweet About Social Media

This is tricky, but just think. What is the subject all of the Tweeters are interest in? Its no other than Twitter and Social Media. I Tweeted on these areas and had huge response. Got an average of 3 RTs per Tweet.

4. Make a plan of action and execute it

One great blog article or a wondrful Tweet is easy. But can you make 2 interesting Tweets everyday for 2 months? Not an easy thing to do.

I worked few days on this part and came up with a formula. I do visit Google News, Yahoo News and Google Blog Search, and search for few keywords like Social Media, Twitter, Facebook, Economy etc, and collect materials. I Tweet most of those links found there.

This ensured two things -- relevance by keyword search and the fresh updates.

5. Aggressive Tweeting and effective Marketing

If you want to be a successful social media marketer, first thing you need to do is to hold your nerves from aggressive marketing. Be calm, choose few ads for your product or services and keep it ready. Tweet on general stuffs and make readers happy. On the way, throw one or two ads.

I would suggest to go for 90-10 or at the maximum 80-20 where majority should go towards social cause of informating people or discussing issues with them. Smaller part can go for Marketing.

Never throw too many ads. It pisses people off and you may lose your followers.

6. Feeds are fine, but one in an hour

I dont feed aggressively but sometimes have done it. Aggressive feeding from blog or site is the easiest way to lose followers. People want to talk to people and not to Robots!

If you ever use, do not post more than 1 Tweet an hour. Else you give no time posting Tweet and people give no time reading your Tweet!

7. Form a group and help them

Form your interest group and continuously follow them, RT and promote them for follow. They are sure to reciprocate you and with time grow the horizon.

The people in this group of interest are your best owned asset. Respect them and continuously talk to them. I have a group of around 100 people whom I continously engage; and Tweetdeck provides a facility to build and follow such group closely. Try it now if you are not doing it already.

8. Listen to people and act

The major power of social media is the ability to know what people think. Ask people and listen to what they say, and act soon.

I have seen many people having auto-DMs welcoming the followers. This pisses off most people, and it is very much a seen fact in Tweetersphere talks. Still if you don't turn off the auto-DMs, you are either ignorant or not social.

9. Use #Topic while you talk on Topics

Never forget to use "#topic" while talking on topic of public interest. There are people who follow such topics of their interest and there are many applications which use them.

I use this function very often, and it brings in many followers and RTs for me.

10. Read and Make People feel that you read

This is the most important action. You should make people confident that you read their Tweets, and this can best be done by replying or RTing others' Tweets.

Rememver -- If you dont read others Tweets, they will not read too!

More readings on Social Media:

3. 82 Days with Twitter : 10 Thousand Followers and More

6. Twitter Followers : Quality vs Quantity in Marketing

5. TwitIn

Twitter Followers : Quality Vs Quantity in Marketing

2009-04-07T04:29:00.000-07:00

This is something I wanted to write long time back, but something or the other happened in the middle. Now finally, the time has come. Let me put my thoughts on it.

If you are a serious Tweeter, you will need a good follower base. If you are a marketer, you need more people to follow you. Quality is important but not as much as quantity.

When I say "Quantity", this does not include Bots and Spamers. I mean real people. But yes, all sorts of people irrespective of their Twitter or Web usage behavior.

Here are few reasons why!

1. Everyone is your potential customer; you need to convert

If you have been a marketer for long, you must have known that everyone is your potential target customer. Some people are direct targets while many more are indirects. Word of mouth simply cannot be ignored, especially if you are a Social Marketer.

2. No one is a sure customer; Conversion Rate is low

This is another big truth. If you know someone personally and he is following you, he isn't your gain from Twitter. The gain is to get new followers, and build good relations. End goal would be to convert them into your business partner.

In the unknown world, however fit or good you may assume, one can never be your sure customer. Conversion rate is very low. The average of the market is said to be around 2%.

3. Measuring Quality is Difficult

It is hard to rank customers even when they are with the business for a long time. The complexity comes when there are diverse portfolios and diverse metrices. Low Risk, high profitability, high loyalty, high life time value, high RFM etc give weightage to different set of people. Further, when it comes to the perspective customers, its all the way more difficult. There can be some predictive methods to target, but their application is best applied to the interested class than to the entire market. Out of huge numbers, if few get interested, targeting can be done to serve those.

Targeting is important only if you don't have resources to cater the mass. If you can cater all, go for it!

4. Conversion Takes Time; keep patience

Any business relation takes time to be established. There are certain phases that goes into it like -- knowing each other, knowing the company, knowing the products/services, understanding and finding the usage in business, getting approval for the purchase etc.

There is no short-cut to bringing revenue. Its a game of patience. If you bug anyone too much, you might lose a potential customer. So just let someone know about your services and let him take time. Till then you can best be patient, and create more leads.

5. More people, more views and comments.

Ideas are best challenged. More people you connect to, diverse is the angle of thinking. This helps to fine-tune products and services. Always keep open mind. Its always better to know and not do something, than not to know at all!

6. Diverse Thoughts, a way to remain interesting

Many people tell, its always good to be focused so that you establish yourself as an expert in that field and people come to you for the same reason. Well, nothing wrong with this line. But there is a limit on how much you can talk on the same subject. There is also a limit on how much your reader reads the same stuffs. There needs to be a balance and you need to talk on diverse topics so that you won't bore your followers.

This solves a greater purpose of catering to various groups. Have friends or followers from various areas and enjoy the talk. Talk about general life, music, news, economy, politics and then business. This gives a more real human feel. If you just target a section of people and talk business, you look more like a BOT. And given time I may build a robot better than you :P (no offence, just a joke).

7. Chances to be seen as Twitter Star

Money attracts money. Remaining small helps in better targeting, but do not forget one thing, till you are small you are the only person who market you or your services. But once you grow, others start marketing you as well. They market for reasons like -- a) to get a bigger benefit as a return favor b) when you are big, you are a star and people love talking about you and want to show his association with you.

8. More People much more second order reach

Large no. of followers always have this advantage. More the people, more the reach. Even by luck if someone Retweets an important Tweet, it can do miracle! So why miss the chance!!

9. High Scores in Graders and Others

This is another important part of the Twittersphere. Rankers and graders have nothing to rank accounts if they don't consider followers count and RTs count. So all of them use it, and to promote their service they promote the elites (based on their scores). If you are there, they promote you. Again an additional gain at no cost!!

10. More Followers equivalent to more Site Visits; Conversion is a additional art

Conversion to business is different from getting in touch and letting people know. Conversion is an art, and you might or might not have that. If you have networking capability, just do it. Seek help from a sales person from your company to convert the lead.

Just focus on getting greater reach, where Social Networking like Twitter best works. They give facility like more traffic to your site.

Once you have someone following you, try to make him your friend and connect in Facebook and LinkedIn. Next step would be to exchange company profiles and projects.

Now I am done. Now its your turn. Do not forget to comment. Would be looking to get your thoughts. Good Luck!

More readings on Social Media:

3. 82 Days with Twitter : 10 Thousand Followers and More

FICO CEO Mark Greene speaks to CNBC

5. TwitIn

Normal Distribution : View of a Back Bencher

2009-04-01T19:01:00.000-07:00

Guest Post by Sweta Sharma, COO, InRev

For as long as I have been associated with the subject ‘Statistics’, I have invariably been asked to define the importance of ‘Normal Distribution’. As a follower of the club ‘Back Benchers’, I clearly remember being thrown out of the class on my obliviousness on the concept on which rested my degree. Of course, it was blasphemy and I would be given those “I can freeze you with my looks” for the next i classes (where i=1 to infinity). Non-Statisticians might laugh at this but we Statisticians consider Normal Distribution as pious as Gita is to Hindus.

Yes, that picture of the bell is called Normal Curve! It is undoubtedly the mother of all statistical fuss. Basically a normal distribution of data means that most of the examples in a set of data are close to the "average," while relatively few examples tend to one extreme or the other.

A normal curve is defined by two measures- Mean and Standard deviation. Btw, if you don’t know the meaning of these two terms; you are (statistically) doomed. If the curve is representing some distribution of a population, the location of the peak is the mean of the population and the variance of the population is depicted by how broad or narrow the curve is.

This clearly outlines the basic property of a normal curve. 68% of the population lies in 1 standard deviation range, 95% in 2 standard deviations and 99.7% in 3 standard deviations.

“What makes Normal Curve so important”? This question has been as perturbing to me as to most of the people who have raised it to me instead of using Google. There are various reasons to substantiate the importance of the very basis of most statistical tests.

Decoding this would translate into Normal distribution being the most user friendly, easily adaptable and universal. It actually forms the underlying assumption for most of the statistical tests so much so that most of the time we don’t even check for the normality assumption before applying the test and might end with faulty results.

What if your data doesn’t follow the normality assumption? You don’t really need to try fitting the data into a normal one and go for a non parametric test (a test which doesn’t have underlying distribution). Such tests are generally not preferred since they tend to be less powerful and don’t give much flexibility in terms of providing conclusions. Alternative to this can be

To be safe it’s always advisable to check for the normality assumption of the data before going ahead with any test. This also gives an insight into the dataset and you can be better prepared to handle it efficiently. Normal probability plot could be used to check for the normality assumption of the data.

MoneyVidya.com in Indian social investing space

2009-04-01T00:01:00.000-07:00

Guest Post By Ankit Agarwal, MoneyVidya.com

MoneyVidya.com is an online community where anybody can share stock recommendations. Its differentiator from standard message boards and other social investing sites is its superior Investor Rating System, which rates each member (on a 5 star scale) based the performance past recommendations (stock picks) that the member has shared with the community in the past. For example if Arjun makes a stock pick to 'buy' hindustan lever for one month - MoneyVidya.com tracks the return and the volatility of the stock during that period, and based on the average return, success rate, analysis quality and riskiness all of Arjun's stock picks, he is given an unbiased rating.

MoneyVidya.com is one of the later entrants into the Indian social investing space - but I daresay that it is the most credible player thus far.

On existing websites / messageboards users are anonymous, and even if they are rated they are likely rated by user feedback, rather than performance. This can be misleading, and indeed prone to abuse. In an environment where everybody and their grandmother is willing to provide stock market advice, and nobody knows who the real expert is (ever seen a fully disclosed track record for any of the so-called experts that come on CNBC? No? I thought as much...) - MoneyVidya.com's offer is really quite refreshing.

Other sites such as Stockezy.com etc. are less focused on stock picking and and more focussed on discussion / chatting. Sites such as markethero.in are more game / competition oriented - having some fun at no risk, rather than disseminating serious advice / ideas to get feedback from the community. Cafestocks.com seems to have, a far less sophisticated rating system - and its user interface is rather unprofessional looking.

Another long term differentiator for MoneyVidya.com - is a strong finance base of the management team. Both the CEO, Gautam Kshatriya and the CFO are ex-financial services management consultants from Ernst & Young, London. Their advanced understanding in finance should help them continue to fine tune their rating system to identify tomorrow's Star Stock Market Analysts!

For suggestions/feedback please contact gautam.kshatriya@moneyvidya.com

Why Infosys Should Buy FICO

2009-03-23T02:36:00.000-07:00

Now Indian Software Companies need to grow up and look behind Software Services, and fight for much more lucrative Software Product side with significant focus. Infosys and Iflex have shown they can play well by building Finnacle and Flex-Cube (both are banking ERP Products) respectively.

IFlex sold itself to Oracle while Infosys has gone from strength to strength. It is already the most valuable software company in India, and among Top 10 Software Services provider globally. Its main problem to move to the next level is the lack of experience in big ticket acquisitions. But that should not be a problem; they can hire few acquisition experts and go ahead.

I see FICO (earlier Fair Isaac) as one of the best possible target for Infosys at this point of time. There can be many reasons; here are few:

1. FICO's Low Valuation due to bad market condition

As per yesterday's market close, FICO share stood at 12.72 (Mar 20th After Hours) and Market Cap at $621 Million. A company having Revenue over $800million, this valuation is too low. Source Google Finance.

2. 55 Years of History and Strong Branding in US

FICO has been in market for last 55 years, and it is the pioneer company to establish Analytics and Decision Management as an industry. Its FICO Score and Falcon are very strong brands.

3. Strong R&D Culture

Fair Isaac has very strong R&D culture, and owns many patents. This will be a great addition for company like Infosys who lacks it.

4. Financial Industry Coverage

Infosys's major focus has been Financial Industry for long; its Banking ERP, Finnacle, has been doing great for the company. But this has been limited to South Asia. Most of Europe and America is dominated by IBM and Oracle.

Infosys needs some partner to break this barrier and establish itself as global major for Banking ERP. There is no other company that suit Infy better than Fair Isaac. Fair Isaac works with more than 80% of World's Banks. Its Fraud fighting product Falcon and Credit Score FICO are used by almost all Financial players in US, and outside.

5. Complimentary Products and Services

Infosys has ERP Product and BPO Operations expertise and infrastructure; while Fair Isaac has Business Intelligence Tools and Enterprise Decision Management Product. Infosys's strength lies in low cost operations and services, and is moving up the value chain organically. Fair Isaac works in high IQ knowledge management area and is fighting to move down the value chain. Great complimentary possibilities.

6. Infosys has enough cash for buyout

If Economic Times's report is to be believed, Infosys has cash reserve of well over 12,000 Crore INR ($2.4 Billion) currently. This keeps it in comfortable position to make this buy-out, and still be cash positive.

Not to worry about financing operations for FICO; it has good revenue of over $800 million.

Ending Note:

I see Infosys as the best suitor to make this buyout but there are other probable bidders too. These are:

1. Wipro (strong cash position; experience in acquisition)

2. TCS (strong cash position; good acquisition experience; Tata group backing a bonus)

3. Accenture (can think of major entry in Banking thro this buy-out; cash position unknown; but have strong track record of acquisitions; good revenue making only second to IBM in BPO and Software Services)

4. IBM (can buy FI any day; too big operations and might not opt for this acquisition; already strong presence in Financial Industry)

5. Amazon (strong acquisition history; interest in data mining and analytics)

6. Google (Google has been buying companies from variuous background; one of the biggest data miners today and thus could opt for FI)

Well, there could be many who join this bandwagon. If Infy prepares itself well and gets FICO, it will create a new history for Indian Software Industry.

Please share your view as comment here. Would love to know what you think. Cheers

Is Facebook the most Socially Irresponsible Company?

2009-03-17T23:55:00.000-07:00

There are very few companies who have seen the growth like Facebook did. The social media leader is one of the most visited sites in the world, and boost of having 200 million registered users. All this has in just 5 years of operation. Wow!!

I was not a fan of Facebook until last year when I realized Orkut's irresponsibility in handling the issue of hacked groups and junk messages. I slowly moved from Orkut to Facebook and in a year FB became my choice of social media site.

The suddenly Facebook announces change in its looks and starts giving higher importance to live update. This is something I preferred the least. I used to hate it when few friends would update too often to push other’s update down. Hell!! Facebook gave higher weightage to something I disliked; and if that was not enough, I have absolutely no choice to go back to earlier version.

What was the reason behind all this? It’s the rise in popularity of Micro-blogging site, Twitter. I admit that I am a big fan and regular user of Twitter. But that doesn’t stop me from hating the redesigning of Facebook. I have different approaches to both these sites and I wish to continue using them the way I have always like to.

Here are few reasons why I hate Facebook redesign.

1. Twitter for exploration; Facebook for friendship

I was hardly looking to make new friends at Facebook, and in Twitter I do. I listen to a lot of people and I talk to them in Twitter; this is more of exploration. After a while, I turn back to a friend in Facebook for personal chats.

2. Twitter is Facebook’s rival not mine

Why does Facebook force me to chat with friends in public and listen to what my friend is cooking? Is this just because Twitter is getting its share of Social Media buzz!! This is not a valid argument. I am fuming!

3. Facebook didnot care to ask me

How I wish Facebook had asked its users if they would consider such an option. It’s suddenly imposing a new way on me and expecting me to oblige. Damn!

4. No backward compatibility

If this wasn’t enough, I don’t even have the flexibility to go back and use the old look which I was more than comfortable with. Isn't this like a father finding girl for you, and saying, "hey, you are gonna date her from today. Leave your girlfriend now!"

History Repeats Itself?

The first thing that came to my mind when I heard of current redesign is “History Repeats Itself”. People and companies make mistakes mostly out of fear and greed. The reality could be different from what they see. Let me discuss few incidents that has happened in past.

Sweet Coke:

Coco-Cola was having a great lead in US Market and Pepsi was rising fast. This posed a threat to the Coco-Cola Company and they made a strategy to hit Pepsi. They changed the formula of Cococola and made it sweet. They were bullish in their strategy and were targeting to kill Pepsi; but the result was hazardous. They lost huge market share to Pepsi not because people liked Pepsi more but because people were upset in not finding their favorite drink in the market. They turned to Pepsico.

Cococola soon realized its mistake and was fast to track back!

Soundless Harley:

Harley Davidson faced intense competition from the Japanese rivals, who mostly manufactured the soundless sports bikes. They were losing market share for many quarters, and then launched the soundless Harleys in the Market to fight the Japs.

Result was horrifying. People liked Harley for the sound and when it went soundless there wasn’t any reason to buy it. Further it was an emotional backlash on Harley users group.

Harley realized its mistake soon and then got back to its original form. They are even now loved for the sound.

Live Facebook:

I am still not convinced with the reason for Facebook to make itself a Twitter look-alike. Twitter has a user base of around 8 million and Facebook 200 million.

Now the questions remain.

1. Do Twitter's quick 8 millions weigh more than the Facebook's huge 200 millions?

2. Did Twitter actually take away Facebook users? Or is this just a Twitter killing strategy of Facebook after they rejected its buyout offer?

3. Has the investment from Microsoft also brought their culture of not listening to users and forcing new things to Facebook?

4. Would this make traditional Facebook users move to its rivals, Myspace and Orkut or will they remain with Facebook?

5. Is Facebook the most Socially Irresponsible Social Media Company ever born?

Well these questions need to be answered. My take is – What Facebook has done is wrong and it has hurt the sentiments of people like us. They have made our life more difficult and they have taken us for granted.

This makes Facebook the most Socially Irresponsible Company today! Agree? Do not forget to share your view as comment here.

PS: Please particpate in the Facebook user review Poll on the top right hand side of this blog. Let’s take our voice to Facebook.

More readings on Social Media:

3. 82 Days with Twitter : 10 Thousand Followers and More